Welcome to our Legal Centre. We are dedicated to offering a hosting service that you can rely on. Ensuring legal compliance is a crucial aspect of this commitment.
Our Relationship with You We believe in transparency and clarity in our terms, policies, and legal notices to foster a shared understanding and establish the basis of a mutually beneficial relationship. While these documents may often go unread, they are vital as they delineate the relationship between you and us. Our agreement encompasses various terms, including:
Terms of Service: These are the primary legal terms governing the services we provide to you.
Specific Terms and Conditions: Here, you will find comprehensive terms and conditions, covering:
Hosting Terms: Pertaining to the hosting services we offer.
Email Terms: Specific to the email services we provide.
Domain Name Terms: Tailored to the domain name registration services we offer.
Other Service Terms: Applicable to third-party services we provide.
Reseller Relationship Terms: Applying to our Resellers.
Our Policies and Procedures To build trust, we aim to provide clear policies and procedures on crucial matters. For instance, our:
Privacy Policy: Details how we handle your personal data.
Data Processing Agreement: Outlines how we fulfill our processor obligations.
Security Statement: Specifies the security measures we have implemented.
Acceptable Use Policy: Defines what constitutes acceptable use of our systems.
Cookie Policy.
Compliance with the Law We are committed to adhering to all relevant laws and codes, such as the ISPA Code. This includes strict compliance with data protection laws like GDPR and POPIA. We also strive to assist you in fulfilling your regulatory obligations. Explore more about:
Meeting the requirements of the Data Processing Agreement (DPA).
FAQs: Data protection compliance at xneelo.
Our role in safeguarding your data on our managed hosting products.
xneelo’s compliance with POPIA. We also acknowledge legal requirements like PAIA, which mandate providing access to information to certain individuals under specific circumstances. Our Access to Information Manual (PAIA Manual) elucidates the process for requesting access.
We aim to provide a service that not only meets your needs but also upholds legal standards and promotes trust and transparency.
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